Questões de Concurso
Sobre interpretação de texto | reading comprehension em inglês
Foram encontradas 12.963 questões
Ano: 2025
Banca:
CPCON
Órgão:
Prefeitura de São Francisco - PB
Prova:
CPCON - 2025 - Prefeitura de São Francisco - PB - Professor P3 - Língua Inglesa |
Q3694495
Inglês
Texto associado
Read the text 2 and answer question
Text 2
The concept of World Englishes highlights the diversification of English into different and locally grounded varieties. Rather than
being seen as mere deviations from a single “standard,” forms such as Indian English or Nigerian English show how English adapts to
sociolinguistic contexts shaped by multilingualism and postcolonial histories. These localized varieties differ in vocabulary,
pronunciation, pragmatics, and even grammar, yet remain systematic and rule-governed. Recognizing this reality questions the idea of
a single, uniform English and reframes the language as having multiple centers of influence. For teaching, this means that instead of
promoting only one model, English education should engage critically with linguistic diversity and with the social and cultural values
attached to different varieties.
Source: Kachru, Braj B., Kachru, Yamuna, Nelson, Cecil L. The Handbook of World Englishes. Australia: Blackwell Publishin. 2006. (Adapted)
In line with the text, the notion of World Englishes primarily challenges:
Ano: 2025
Banca:
CPCON
Órgão:
Prefeitura de São Francisco - PB
Prova:
CPCON - 2025 - Prefeitura de São Francisco - PB - Professor P3 - Língua Inglesa |
Q3694494
Inglês
Texto associado
Read the text 1 to answer question.
Text 1
How Scammers Exploit Variations of Your Logins
The first you know about it is when a scammer accesses one of your accounts. You've been careful with your details, but you've made a
mistake: recycling part of your password. Reusing the same word, even if altered with numbers or symbols, gives criminals an open
door.
An ethical “white hat” hacker named Brandyn Murtagh says information obtained through data breaches on sites such as DropBox and
Tumblr and through cyber-attacks has been circulating on the internet for some time. Using this info, criminals try to log into other
websites using the exact hacked passwords—a practice called credential stuffing. But in some cases they do not just try the exact
passwords from the hacked data: as well as credential stuffing, the fraudsters also attempt to access accounts with derivations of the
hacked password. For example, if your password was “Guardian,” they might automatically try “Guardian1” or “Guardian!”.
According to Virgin Media O2, four out of five people use the same or similar passwords, making this a major vulnerability.
What the scam looks like. The criminals use scripts – automated sets of instructions for the computer – to go through variations of the
passwords in an attempt to access other accounts. This can happen on an industrial scale, says Murtagh. “It's very rare that you are
targeted as an individual – you are [usually] in a group of thousands of people that are getting targeted. These processes scale just like
they would in business,” he says. You might be alerted by messages saying that you have been trying to change your email address or
other details connected to an account.
To protect yourself, Murtagh recommends three key steps:
1. Change variations: Immediately change any passwords that use the same root word, starting with your most important
accounts: banking, email, work, and mobile.
2. Use password managers: These tools, often built into web browsers, can suggest and save complex, unique passwords.
3. Enable 2FA/MFA: Two- or multi-factor authentication adds a second login step, making it much harder for a scammer to get
in.
Source: https://www.theguardian.com/money/2025/sep/14/password1-scammers-logins-two-step-verification-hackers Accessed on: 09.17.2025 (Adapted)
Based on the provided text, which of the following practices is considered a proactive measure for enhancing digital security?
Ano: 2025
Banca:
CPCON
Órgão:
Prefeitura de São Francisco - PB
Prova:
CPCON - 2025 - Prefeitura de São Francisco - PB - Professor P3 - Língua Inglesa |
Q3694493
Inglês
Texto associado
Read the text 1 to answer question.
Text 1
How Scammers Exploit Variations of Your Logins
The first you know about it is when a scammer accesses one of your accounts. You've been careful with your details, but you've made a
mistake: recycling part of your password. Reusing the same word, even if altered with numbers or symbols, gives criminals an open
door.
An ethical “white hat” hacker named Brandyn Murtagh says information obtained through data breaches on sites such as DropBox and
Tumblr and through cyber-attacks has been circulating on the internet for some time. Using this info, criminals try to log into other
websites using the exact hacked passwords—a practice called credential stuffing. But in some cases they do not just try the exact
passwords from the hacked data: as well as credential stuffing, the fraudsters also attempt to access accounts with derivations of the
hacked password. For example, if your password was “Guardian,” they might automatically try “Guardian1” or “Guardian!”.
According to Virgin Media O2, four out of five people use the same or similar passwords, making this a major vulnerability.
What the scam looks like. The criminals use scripts – automated sets of instructions for the computer – to go through variations of the
passwords in an attempt to access other accounts. This can happen on an industrial scale, says Murtagh. “It's very rare that you are
targeted as an individual – you are [usually] in a group of thousands of people that are getting targeted. These processes scale just like
they would in business,” he says. You might be alerted by messages saying that you have been trying to change your email address or
other details connected to an account.
To protect yourself, Murtagh recommends three key steps:
1. Change variations: Immediately change any passwords that use the same root word, starting with your most important
accounts: banking, email, work, and mobile.
2. Use password managers: These tools, often built into web browsers, can suggest and save complex, unique passwords.
3. Enable 2FA/MFA: Two- or multi-factor authentication adds a second login step, making it much harder for a scammer to get
in.
Source: https://www.theguardian.com/money/2025/sep/14/password1-scammers-logins-two-step-verification-hackers Accessed on: 09.17.2025 (Adapted)
What is the difference between “credential stuffing” and how fraudsters exploit “derivations” to gain access?
Ano: 2025
Banca:
CPCON
Órgão:
Prefeitura de São Francisco - PB
Prova:
CPCON - 2025 - Prefeitura de São Francisco - PB - Professor P3 - Língua Inglesa |
Q3694492
Inglês
Texto associado
Read the text 1 to answer question.
Text 1
How Scammers Exploit Variations of Your Logins
The first you know about it is when a scammer accesses one of your accounts. You've been careful with your details, but you've made a
mistake: recycling part of your password. Reusing the same word, even if altered with numbers or symbols, gives criminals an open
door.
An ethical “white hat” hacker named Brandyn Murtagh says information obtained through data breaches on sites such as DropBox and
Tumblr and through cyber-attacks has been circulating on the internet for some time. Using this info, criminals try to log into other
websites using the exact hacked passwords—a practice called credential stuffing. But in some cases they do not just try the exact
passwords from the hacked data: as well as credential stuffing, the fraudsters also attempt to access accounts with derivations of the
hacked password. For example, if your password was “Guardian,” they might automatically try “Guardian1” or “Guardian!”.
According to Virgin Media O2, four out of five people use the same or similar passwords, making this a major vulnerability.
What the scam looks like. The criminals use scripts – automated sets of instructions for the computer – to go through variations of the
passwords in an attempt to access other accounts. This can happen on an industrial scale, says Murtagh. “It's very rare that you are
targeted as an individual – you are [usually] in a group of thousands of people that are getting targeted. These processes scale just like
they would in business,” he says. You might be alerted by messages saying that you have been trying to change your email address or
other details connected to an account.
To protect yourself, Murtagh recommends three key steps:
1. Change variations: Immediately change any passwords that use the same root word, starting with your most important
accounts: banking, email, work, and mobile.
2. Use password managers: These tools, often built into web browsers, can suggest and save complex, unique passwords.
3. Enable 2FA/MFA: Two- or multi-factor authentication adds a second login step, making it much harder for a scammer to get
in.
Source: https://www.theguardian.com/money/2025/sep/14/password1-scammers-logins-two-step-verification-hackers Accessed on: 09.17.2025 (Adapted)
According to the text, what is the CORRECT definition to “ derivation” of a password in the context of a scam?
Ano: 2025
Banca:
FUNDATEC
Órgão:
BRDE
Provas:
FUNDATEC - 2025 - BRDE - Analista de Projetos - Administrador
|
FUNDATEC - 2025 - BRDE - Analista de Projetos - Agronomia |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Contador |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Direito |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Economista |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Engenharia (Engenheiro Civil, Engenheiro Eletricista, Engenheiro Mecânico) |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Desenvolvimento de Sistemas |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Administração de Banco de Dados |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Suporte |
Q3693817
Inglês
Texto associado
A British Airways Pilot Was Sucked Out of An Airplane
Natalie Musumenci
(Available at: https://www.businessinsider.com/british-airways-pilot-sucked-out-plane-mid-flight-survived2024-1 – text specially adapted for this test).
*Windscreen panel: it is the glass window at the front of the plane through which the pilots look.
*Cockpit: the front part of the plane where the pilot sits.
(Available at: www.collinsdictionary.com).
The use of the highlighted expression “against all odds” (l. 32) means the pilot’s
survival after the accident was:
Ano: 2025
Banca:
FUNDATEC
Órgão:
BRDE
Provas:
FUNDATEC - 2025 - BRDE - Analista de Projetos - Administrador
|
FUNDATEC - 2025 - BRDE - Analista de Projetos - Agronomia |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Contador |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Direito |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Economista |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Engenharia (Engenheiro Civil, Engenheiro Eletricista, Engenheiro Mecânico) |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Desenvolvimento de Sistemas |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Administração de Banco de Dados |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Suporte |
Q3693816
Inglês
Texto associado
A British Airways Pilot Was Sucked Out of An Airplane
Natalie Musumenci
(Available at: https://www.businessinsider.com/british-airways-pilot-sucked-out-plane-mid-flight-survived2024-1 – text specially adapted for this test).
*Windscreen panel: it is the glass window at the front of the plane through which the pilots look.
*Cockpit: the front part of the plane where the pilot sits.
(Available at: www.collinsdictionary.com).
Which of the questions below is NOT answered by the article?
Ano: 2025
Banca:
FUNDATEC
Órgão:
BRDE
Provas:
FUNDATEC - 2025 - BRDE - Analista de Projetos - Administrador
|
FUNDATEC - 2025 - BRDE - Analista de Projetos - Agronomia |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Contador |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Direito |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Economista |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Engenharia (Engenheiro Civil, Engenheiro Eletricista, Engenheiro Mecânico) |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Desenvolvimento de Sistemas |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Administração de Banco de Dados |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Suporte |
Q3693815
Inglês
Texto associado
A British Airways Pilot Was Sucked Out of An Airplane
Natalie Musumenci
(Available at: https://www.businessinsider.com/british-airways-pilot-sucked-out-plane-mid-flight-survived2024-1 – text specially adapted for this test).
*Windscreen panel: it is the glass window at the front of the plane through which the pilots look.
*Cockpit: the front part of the plane where the pilot sits.
(Available at: www.collinsdictionary.com).
Analyze the statements below about the pilot:
I. He has few memories of being outside the airplane.
II. Tim Lancaster sustained nearly fatal injuries.
III. He retired immediately after the accident.
Which ones are correct?
I. He has few memories of being outside the airplane.
II. Tim Lancaster sustained nearly fatal injuries.
III. He retired immediately after the accident.
Which ones are correct?
Ano: 2025
Banca:
FUNDATEC
Órgão:
BRDE
Provas:
FUNDATEC - 2025 - BRDE - Analista de Projetos - Administrador
|
FUNDATEC - 2025 - BRDE - Analista de Projetos - Agronomia |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Contador |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Direito |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Economista |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Engenharia (Engenheiro Civil, Engenheiro Eletricista, Engenheiro Mecânico) |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Desenvolvimento de Sistemas |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Administração de Banco de Dados |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Suporte |
Q3693814
Inglês
Texto associado
A British Airways Pilot Was Sucked Out of An Airplane
Natalie Musumenci
(Available at: https://www.businessinsider.com/british-airways-pilot-sucked-out-plane-mid-flight-survived2024-1 – text specially adapted for this test).
*Windscreen panel: it is the glass window at the front of the plane through which the pilots look.
*Cockpit: the front part of the plane where the pilot sits.
(Available at: www.collinsdictionary.com).
According to the text, analyze the statements below and mark T, if true, or F, if false.
( ) Tim Lancaster was wearing a seatbelt.
( ) They had been flying for 20 minutes when the accident happened.
( ) The pilot was forced out of the aircraft because of the sudden decompression of the cockpit.
( ) The flight attendant who held the pilot said the pilot felt much heavier due to the pressure.
The correct order of filling in the parentheses, from top to bottom, is:
( ) Tim Lancaster was wearing a seatbelt.
( ) They had been flying for 20 minutes when the accident happened.
( ) The pilot was forced out of the aircraft because of the sudden decompression of the cockpit.
( ) The flight attendant who held the pilot said the pilot felt much heavier due to the pressure.
The correct order of filling in the parentheses, from top to bottom, is:
Ano: 2025
Banca:
FUNDATEC
Órgão:
BRDE
Provas:
FUNDATEC - 2025 - BRDE - Analista de Projetos - Administrador
|
FUNDATEC - 2025 - BRDE - Analista de Projetos - Agronomia |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Contador |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Direito |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Economista |
FUNDATEC - 2025 - BRDE - Analista de Projetos - Engenharia (Engenheiro Civil, Engenheiro Eletricista, Engenheiro Mecânico) |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Desenvolvimento de Sistemas |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Administração de Banco de Dados |
FUNDATEC - 2025 - BRDE - Analista de Sistemas - Subárea Suporte |
Q3693813
Inglês
Texto associado
A British Airways Pilot Was Sucked Out of An Airplane
Natalie Musumenci
(Available at: https://www.businessinsider.com/british-airways-pilot-sucked-out-plane-mid-flight-survived2024-1 – text specially adapted for this test).
*Windscreen panel: it is the glass window at the front of the plane through which the pilots look.
*Cockpit: the front part of the plane where the pilot sits.
(Available at: www.collinsdictionary.com).
What happened to pilot Tim Lancaster during British Airways Flight 5390?
Q3693650
Inglês
Texto associado
Portuguese Man Accidentally Finds 82-Foot-Long Dinosaur in His Backyard
By Margaret Osborne
(Available at: https://www.smithsonianmag.com/smart-news/portuguese-man-accidentally-finds-82-foot-longdinosaur-in-his-backyard-180980672/ – text specially adapted for this test).
The underlined words in the first paragraph refer to, respectively:
Q3693648
Inglês
Texto associado
Portuguese Man Accidentally Finds 82-Foot-Long Dinosaur in His Backyard
By Margaret Osborne
(Available at: https://www.smithsonianmag.com/smart-news/portuguese-man-accidentally-finds-82-foot-longdinosaur-in-his-backyard-180980672/ – text specially adapted for this test).
Analyze the statements below about the fossil excavations:
I. The region in Portugal where the bones were found is famous for other important discoveries of Jurassic vertebrates.
II. The researchers were surprised by the position and the preservation of the fossil.
III. Scientists expect to encounter more bones and plan to continue the excavations.
Which ones are correct?
I. The region in Portugal where the bones were found is famous for other important discoveries of Jurassic vertebrates.
II. The researchers were surprised by the position and the preservation of the fossil.
III. Scientists expect to encounter more bones and plan to continue the excavations.
Which ones are correct?
Q3693647
Inglês
Texto associado
Portuguese Man Accidentally Finds 82-Foot-Long Dinosaur in His Backyard
By Margaret Osborne
(Available at: https://www.smithsonianmag.com/smart-news/portuguese-man-accidentally-finds-82-foot-longdinosaur-in-his-backyard-180980672/ – text specially adapted for this test).
According to the text, analyze the statements below and mark T, if true, or F, if false.
( ) The entire fossil is 10 feet long.
( ) The fossil probably belongs to a herbivore type of dinosaur.
( ) The Brachiosauridae family is part of the group of dinosaurs that includes the largest land creatures on Earth.
The correct order of filling in the parentheses, from top to bottom, is:
( ) The entire fossil is 10 feet long.
( ) The fossil probably belongs to a herbivore type of dinosaur.
( ) The Brachiosauridae family is part of the group of dinosaurs that includes the largest land creatures on Earth.
The correct order of filling in the parentheses, from top to bottom, is:
Q3693646
Inglês
Texto associado
Portuguese Man Accidentally Finds 82-Foot-Long Dinosaur in His Backyard
By Margaret Osborne
(Available at: https://www.smithsonianmag.com/smart-news/portuguese-man-accidentally-finds-82-foot-longdinosaur-in-his-backyard-180980672/ – text specially adapted for this test).
Mark the correct statement about the article.
Ano: 2025
Banca:
Máxima
Órgão:
Prefeitura de Cuparaque - MG
Prova:
Máxima - 2025 - Prefeitura de Cuparaque - MG - Professor de Inglês |
Q3691483
Inglês
Texto associado
Text II:
The Future of the Planet
Our planet is facing serious environmental problems. Climate change is causing extreme weather, ice is melting in the polar regions, and many species are disappearing. Governments and individuals must work together to reduce pollution and protect natural resources. Renewable energy, recycling, and education are key to building a sustainable future. The choices we make today will determine the world we live in tomorrow.
(Fonte: Linguapress – texto autêntico adaptado para uso educacional)
According to the text, what are “key to building a sustainable future”?
Ano: 2025
Banca:
Máxima
Órgão:
Prefeitura de Cuparaque - MG
Prova:
Máxima - 2025 - Prefeitura de Cuparaque - MG - Professor de Inglês |
Q3691479
Inglês
Texto associado
Text I:
Urbanization and Its Challenges
In the last century, urbanization has accelerated at an unprecedented pace. Cities around the world have grown rapidly, attracting people from rural areas seeking better opportunities. While urban centers provide access to jobs, education, and healthcare, they also present significant challenges. Overcrowding, gridlock, pollution, and insufficient housing are common problems. Moreover, social inequality is often more visible in urban areas, where wealthy neighborhoods exist alongside impoverished communities. Urban planners argue that sustainable development, public transportation, and inclusive policies are essential to create cities that can support both economic growth and quality of life.
(Text elaborated exclusive for this test)
The author’s tone can be best described as:
Ano: 2025
Banca:
Máxima
Órgão:
Prefeitura de Cuparaque - MG
Prova:
Máxima - 2025 - Prefeitura de Cuparaque - MG - Professor de Inglês |
Q3691477
Inglês
Texto associado
Text I:
Urbanization and Its Challenges
In the last century, urbanization has accelerated at an unprecedented pace. Cities around the world have grown rapidly, attracting people from rural areas seeking better opportunities. While urban centers provide access to jobs, education, and healthcare, they also present significant challenges. Overcrowding, gridlock, pollution, and insufficient housing are common problems. Moreover, social inequality is often more visible in urban areas, where wealthy neighborhoods exist alongside impoverished communities. Urban planners argue that sustainable development, public transportation, and inclusive policies are essential to create cities that can support both economic growth and quality of life.
(Text elaborated exclusive for this test)
The phrase “social inequality is often more visible in urban areas” suggests that:
Ano: 2025
Banca:
Máxima
Órgão:
Prefeitura de Cuparaque - MG
Prova:
Máxima - 2025 - Prefeitura de Cuparaque - MG - Professor de Inglês |
Q3691475
Inglês
Texto associado
Text I:
Urbanization and Its Challenges
In the last century, urbanization has accelerated at an unprecedented pace. Cities around the world have grown rapidly, attracting people from rural areas seeking better opportunities. While urban centers provide access to jobs, education, and healthcare, they also present significant challenges. Overcrowding, gridlock, pollution, and insufficient housing are common problems. Moreover, social inequality is often more visible in urban areas, where wealthy neighborhoods exist alongside impoverished communities. Urban planners argue that sustainable development, public transportation, and inclusive policies are essential to create cities that can support both economic growth and quality of life.
(Text elaborated exclusive for this test)
What is the main idea of the text?
Ano: 2025
Banca:
AMAUC
Órgão:
Prefeitura de Seara - SC
Prova:
AMAUC - 2025 - Prefeitura de Seara - SC - Professor de Inglês - Edital nº 1 |
Q3686599
Inglês
Texto associado
O texto seguinte servirá de base para responder à questão.
Humanoid Robots in Hotels Stir Curiosity and
Concern as Global Use Expands
Hotels around the world are increasingly embracing
humanoid robots at check-in desks, lobby information
points, and even for room service, but the trend is raising
eyebrows among guests, researchers and hoteliers alike.
Last week, a viral TikTok video fromTokyo's Henn-na
Hotel showed a startled guest stepping back from a
humanoid check-in robot. As the machine offered
instructions, she stammered, "Don't look at me," a
moment that highlights discomfort with robots that
mimic—but fail to fully replicate—human behavior. The
reaction reflects the classic "uncanny valley"
phenomenon, where lifelike machines produce a sense
of unease, rather than delight.
Indeed, Henn-na itself has scaled back on its robot
deployment: it retired more than half of its original roster
of 240 androids by 2019, citing technical glitches and
guest complaints. Still, not all experiences are negative.
A 2023 survey from Boutique Hotelier found 61% of
travelers had favorable reactions to service robots, even
if nearly 29% admitted to feeling afraid to approach one.
Investment in hospitality robotics continues to escalate.
The global market, valued at approximately $567 million
in 2023, is projected to reach $2.2 billion by 2030, with a
CAGR near 21.5%. While humanoid receptionists earn
the spotlight, many hotels are quietly deploying delivery,
luggage-handling, cleaning, and disinfection robots to
streamline operations without overshadowing guests.
Major chains have taken note. Marriott and Hilton use
Relay and Savioke robots to deliver amenities to guest
rooms. Aloft and IHG properties in Asia deploy concierge
bots like Connie, powered by IBM Watson. Meanwhile,
Mandarin Oriental Las Vegas introduced a version of
"Pepper" in 2017 as a lobby greeter, but today it fulfills
more of an entertainment role than a functional one.
These varied experiments point to a shifting hospitality
mindset. Robots are increasingly seen not as novelties,
but as efficiency tools. In many properties, housekeeping
tasks are now scheduled via AI-driven work order
platforms, predictive maintenance prevents broken door
locks before guests arrive, and dynamic pricing engines
optimize revenue. Humanoid robots often serve as
marketing headlines, while automation remains the real
operational focus.
Henn-na's evolution encapsulates this balance. Opened
in 2015 in Nagasaki and later franchising globally, the
hotel scaled back after staffing and function issues
became clear. Today, human staff handle most tasks,
with robots reserved for novelty greetings and sample
deliveries in select areas. The hybrid model highlights
that technology is best embraced when it supports—not
replaces—hospitality staff.
Engineers are working to soften the uncanny valley.
SoftBank Robotics' latest machines, for instance, sport
smoother motions, improved speech recognition, and
context-aware gestures. Bt. Robotics, another emerging
player, is working to enhance robots' ability to recognize
individual guests and understand local cultural cues—a
step toward more personalized service.
However, UC Berkeley roboticist Ken Goldberg's old
adage still rings true: people are most comfortable when
robots look and behave like robots. In hospitality, that
means using bots to lift luggage, sanitize rooms, or whisk
away towels, while leaving emotional intelligence to
human staff. Technology can take on repetitive or
hazardous tasks, but empathy and problem-solving
remain firmly in the human domain.
That said, humanoid robots aren't disappearing. High-end
resorts and tech-forward properties continue
experimenting with sophisticated bots as part of their
experience narrative. In South Korea, luxury hotels
feature robot butlers that can draw a bath or set room
ambiance. In China, hotel robots perform room service
duties while broadcasting real-time translation for foreign
guests.
The challenge for the industry lies in aligning form with
function. A futuristic check-in robot may attract press, but
if it breaks down mid-shift or stares blankly at guests, the
novelty becomes irritation. Meanwhile, back-of-house
bots that reliably deliver water bottles—or prevent
maintenance issues—create consistent value that can
actually enhance service quality.
Looking ahead, hoteliers who thoughtfully combine
robotics and human labor with precision and purpose will
lead the field. They will use robots not to replace staff,
but to elevate them—by making service smoother,
freeing human employees to engage deeper with guests,
and resetting expectations of what hospitality can be in
the contactless age.
https://hoteltechnologynews.com/2025/07/humanoid-robots-in-hotels-sti
r-curiosity-and-concern-as-global-use-expands/
When the author states that "back-of-house bots that
reliably deliver water bottles—or prevent maintenance
issues—create consistent value," this observation
implies:
Ano: 2025
Banca:
AMAUC
Órgão:
Prefeitura de Seara - SC
Prova:
AMAUC - 2025 - Prefeitura de Seara - SC - Professor de Inglês - Edital nº 1 |
Q3686597
Inglês
Texto associado
O texto seguinte servirá de base para responder à questão.
Humanoid Robots in Hotels Stir Curiosity and
Concern as Global Use Expands
Hotels around the world are increasingly embracing
humanoid robots at check-in desks, lobby information
points, and even for room service, but the trend is raising
eyebrows among guests, researchers and hoteliers alike.
Last week, a viral TikTok video fromTokyo's Henn-na
Hotel showed a startled guest stepping back from a
humanoid check-in robot. As the machine offered
instructions, she stammered, "Don't look at me," a
moment that highlights discomfort with robots that
mimic—but fail to fully replicate—human behavior. The
reaction reflects the classic "uncanny valley"
phenomenon, where lifelike machines produce a sense
of unease, rather than delight.
Indeed, Henn-na itself has scaled back on its robot
deployment: it retired more than half of its original roster
of 240 androids by 2019, citing technical glitches and
guest complaints. Still, not all experiences are negative.
A 2023 survey from Boutique Hotelier found 61% of
travelers had favorable reactions to service robots, even
if nearly 29% admitted to feeling afraid to approach one.
Investment in hospitality robotics continues to escalate.
The global market, valued at approximately $567 million
in 2023, is projected to reach $2.2 billion by 2030, with a
CAGR near 21.5%. While humanoid receptionists earn
the spotlight, many hotels are quietly deploying delivery,
luggage-handling, cleaning, and disinfection robots to
streamline operations without overshadowing guests.
Major chains have taken note. Marriott and Hilton use
Relay and Savioke robots to deliver amenities to guest
rooms. Aloft and IHG properties in Asia deploy concierge
bots like Connie, powered by IBM Watson. Meanwhile,
Mandarin Oriental Las Vegas introduced a version of
"Pepper" in 2017 as a lobby greeter, but today it fulfills
more of an entertainment role than a functional one.
These varied experiments point to a shifting hospitality
mindset. Robots are increasingly seen not as novelties,
but as efficiency tools. In many properties, housekeeping
tasks are now scheduled via AI-driven work order
platforms, predictive maintenance prevents broken door
locks before guests arrive, and dynamic pricing engines
optimize revenue. Humanoid robots often serve as
marketing headlines, while automation remains the real
operational focus.
Henn-na's evolution encapsulates this balance. Opened
in 2015 in Nagasaki and later franchising globally, the
hotel scaled back after staffing and function issues
became clear. Today, human staff handle most tasks,
with robots reserved for novelty greetings and sample
deliveries in select areas. The hybrid model highlights
that technology is best embraced when it supports—not
replaces—hospitality staff.
Engineers are working to soften the uncanny valley.
SoftBank Robotics' latest machines, for instance, sport
smoother motions, improved speech recognition, and
context-aware gestures. Bt. Robotics, another emerging
player, is working to enhance robots' ability to recognize
individual guests and understand local cultural cues—a
step toward more personalized service.
However, UC Berkeley roboticist Ken Goldberg's old
adage still rings true: people are most comfortable when
robots look and behave like robots. In hospitality, that
means using bots to lift luggage, sanitize rooms, or whisk
away towels, while leaving emotional intelligence to
human staff. Technology can take on repetitive or
hazardous tasks, but empathy and problem-solving
remain firmly in the human domain.
That said, humanoid robots aren't disappearing. High-end
resorts and tech-forward properties continue
experimenting with sophisticated bots as part of their
experience narrative. In South Korea, luxury hotels
feature robot butlers that can draw a bath or set room
ambiance. In China, hotel robots perform room service
duties while broadcasting real-time translation for foreign
guests.
The challenge for the industry lies in aligning form with
function. A futuristic check-in robot may attract press, but
if it breaks down mid-shift or stares blankly at guests, the
novelty becomes irritation. Meanwhile, back-of-house
bots that reliably deliver water bottles—or prevent
maintenance issues—create consistent value that can
actually enhance service quality.
Looking ahead, hoteliers who thoughtfully combine
robotics and human labor with precision and purpose will
lead the field. They will use robots not to replace staff,
but to elevate them—by making service smoother,
freeing human employees to engage deeper with guests,
and resetting expectations of what hospitality can be in
the contactless age.
https://hoteltechnologynews.com/2025/07/humanoid-robots-in-hotels-sti
r-curiosity-and-concern-as-global-use-expands/
In the phrase "hoteliers who thoughtfully combine
robotics and human labor with precision and purpose will
lead the field," the expression "lead the field" most
appropriately means:
Ano: 2025
Banca:
AMAUC
Órgão:
Prefeitura de Seara - SC
Prova:
AMAUC - 2025 - Prefeitura de Seara - SC - Professor de Inglês - Edital nº 1 |
Q3686595
Inglês
Texto associado
O texto seguinte servirá de base para responder à questão.
Humanoid Robots in Hotels Stir Curiosity and
Concern as Global Use Expands
Hotels around the world are increasingly embracing
humanoid robots at check-in desks, lobby information
points, and even for room service, but the trend is raising
eyebrows among guests, researchers and hoteliers alike.
Last week, a viral TikTok video fromTokyo's Henn-na
Hotel showed a startled guest stepping back from a
humanoid check-in robot. As the machine offered
instructions, she stammered, "Don't look at me," a
moment that highlights discomfort with robots that
mimic—but fail to fully replicate—human behavior. The
reaction reflects the classic "uncanny valley"
phenomenon, where lifelike machines produce a sense
of unease, rather than delight.
Indeed, Henn-na itself has scaled back on its robot
deployment: it retired more than half of its original roster
of 240 androids by 2019, citing technical glitches and
guest complaints. Still, not all experiences are negative.
A 2023 survey from Boutique Hotelier found 61% of
travelers had favorable reactions to service robots, even
if nearly 29% admitted to feeling afraid to approach one.
Investment in hospitality robotics continues to escalate.
The global market, valued at approximately $567 million
in 2023, is projected to reach $2.2 billion by 2030, with a
CAGR near 21.5%. While humanoid receptionists earn
the spotlight, many hotels are quietly deploying delivery,
luggage-handling, cleaning, and disinfection robots to
streamline operations without overshadowing guests.
Major chains have taken note. Marriott and Hilton use
Relay and Savioke robots to deliver amenities to guest
rooms. Aloft and IHG properties in Asia deploy concierge
bots like Connie, powered by IBM Watson. Meanwhile,
Mandarin Oriental Las Vegas introduced a version of
"Pepper" in 2017 as a lobby greeter, but today it fulfills
more of an entertainment role than a functional one.
These varied experiments point to a shifting hospitality
mindset. Robots are increasingly seen not as novelties,
but as efficiency tools. In many properties, housekeeping
tasks are now scheduled via AI-driven work order
platforms, predictive maintenance prevents broken door
locks before guests arrive, and dynamic pricing engines
optimize revenue. Humanoid robots often serve as
marketing headlines, while automation remains the real
operational focus.
Henn-na's evolution encapsulates this balance. Opened
in 2015 in Nagasaki and later franchising globally, the
hotel scaled back after staffing and function issues
became clear. Today, human staff handle most tasks,
with robots reserved for novelty greetings and sample
deliveries in select areas. The hybrid model highlights
that technology is best embraced when it supports—not
replaces—hospitality staff.
Engineers are working to soften the uncanny valley.
SoftBank Robotics' latest machines, for instance, sport
smoother motions, improved speech recognition, and
context-aware gestures. Bt. Robotics, another emerging
player, is working to enhance robots' ability to recognize
individual guests and understand local cultural cues—a
step toward more personalized service.
However, UC Berkeley roboticist Ken Goldberg's old
adage still rings true: people are most comfortable when
robots look and behave like robots. In hospitality, that
means using bots to lift luggage, sanitize rooms, or whisk
away towels, while leaving emotional intelligence to
human staff. Technology can take on repetitive or
hazardous tasks, but empathy and problem-solving
remain firmly in the human domain.
That said, humanoid robots aren't disappearing. High-end
resorts and tech-forward properties continue
experimenting with sophisticated bots as part of their
experience narrative. In South Korea, luxury hotels
feature robot butlers that can draw a bath or set room
ambiance. In China, hotel robots perform room service
duties while broadcasting real-time translation for foreign
guests.
The challenge for the industry lies in aligning form with
function. A futuristic check-in robot may attract press, but
if it breaks down mid-shift or stares blankly at guests, the
novelty becomes irritation. Meanwhile, back-of-house
bots that reliably deliver water bottles—or prevent
maintenance issues—create consistent value that can
actually enhance service quality.
Looking ahead, hoteliers who thoughtfully combine
robotics and human labor with precision and purpose will
lead the field. They will use robots not to replace staff,
but to elevate them—by making service smoother,
freeing human employees to engage deeper with guests,
and resetting expectations of what hospitality can be in
the contactless age.
https://hoteltechnologynews.com/2025/07/humanoid-robots-in-hotels-sti
r-curiosity-and-concern-as-global-use-expands/
The word "However" at the beginning of the paragraph
"However, UC Berkeley roboticist Ken Goldberg's old
adage..." serves as:
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