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Building Rapport

Establishing strong foundations for teaching and learning

By Stephanie Hirchman

September 2, 2025

How do teachers build rapport with students? I can’t think of a more important question; after all, learning is all about relationships. In fact, I hope the word “rapport” runs through all the blogs I’ve written, like the letters in a stick of rock. However, as the summer holidays draw to a close and with new beginnings in sight, I’m going to focus exclusively on building rapport.

Fostering rapport

Let’s get out the metaphors! If learning is a house, then rapport is the foundation, but because it needs constant maintenance, rapport is also a garden, tended with care on a daily basis. When there is a good rapport, students feel:

• seen – each student is greeted individually, and the teacher makes an eff ort to interact with each one during the lesson.

• confident in the teacher, the course, and themselves - the teacher knows what each student needs and how to deliver it so students make progress. Classroom routines are predictable, fair, and make sense.

• safe – they know the teacher will not embarrass them or expose their sensitivities or weaknesses. Mistakes are dealt with sensitively and treated as learning opportunities.

• accepted – the teacher meets each individual student exactly where they are, without judgment, academically and personally. If someone is called out on their behaviour, this is done in private, and an explanation is given about why this behaviour is unproductive or unacceptable.

Student profiles – the basis for rapport

Whatever your teaching context, you’ve got to get to know each student as an individual. This can be considered as an initial information gathering phase, with several possible pathways.

A good starting point is to test students either before they start the course or in the first few days, making it clear that this is a process that produces information that will help you to plan and them to learn. Try to generate as full a picture as possible, so you have an idea about their abilities in all four skills.

Secondly, you need to conduct a needs analysis, either privately or publicly. You can read more about this process, but bear in mind that a public needs analysis can also serve to make everyone in the class aware of each other’s interests and thus of the rationale for including certain topics, language points, or skills work in the course syllabus.

Finally, use whatever resources you have to identify students with specific learning differences or traumas/triggers. This information may be disclosed at registration, self-disclosed (perhaps at interview) or in a private needs analysis, or tentatively identified through your own observations. Obviously, this information is private, between you and the student (and their parents, if they are under 18).

Classroom activities to build rapport at the start of a course

These rapport-building activities aim to generate information in such a way that students feel well-supported.

In a first lesson, the top priority is to make sure you know everybody’s preferred names and how to pronounce them. I’ve always found it helpful to have small desktop cards with this information on display – at least for a couple of sessions. Why not ask the students to make these themselves, or at least to personalize them? The back of the card could have some classroom language phrases to help prompt students, and there’s also the option of including this useful functional language as an introductory lesson – note that this generates a lot of information about student performance in areas like listening (including following instructions), speaking (including pronunciation) and studentship (including note-taking), facility with vocabulary, grammar and functional language. It can also serve as an introduction to pair and group work and to questioning and correction techniques, and, of course, builds confidence for students to take an active part in lessons.

Rapport thrives on praise

Teachers must remember that students are putting themselves on the line every time they come to class. Every effort carries a risk of failure, and not everyone is robust enough to bounce back easily when this occurs. Praise is the magic ingredient here – individualized, sincere and specific. Even when things have gone a bit wrong, find something that went well. It may be that you’re praising eff ort (“Good try, Haruka, I like that idea, but it isn’t what I’m looking for right now.”) or scaffolding achievement (“That’s a pretty good sentence, Juan, the verb tense is correct. But think again about the subject – should it be singular or plural?”). It may be delivered in written form (“This essay makes some relevant points. You used a lot of new vocabulary and improved your accuracy with punctuation. Next time, put the information into paragraphs.”). And when you make a mistake, as you inevitably will, model a positive reaction – check the information, put it right and thank the person who pointed it out.

Finally, make plenty of space for laughter and smiles, as they not only reduce stress, but have a positive effect on engagement, learning and recall. Rapport really does serve learning.

Adapted from: https://www.linguahouse.com/blog/post/building-rapport Acesso em 18/10/2025

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Are 'the world's most beautiful islands' in danger?

Norway's stunning Lofoten Islands have gone viral for their midnight summer sun. But as the isles face overtourism for the first time, residents have an important message for visitors.

Located 300km inside the Arctic Circle, Norway's Lofoten archipelago rises dramatically from the sea in a jagged, mountainous crescendo. Its otherworldly glacier-sculpted landscapes and magical 24-hour summer daylight have led the isles to proudly dub themselves "the world's most beautiful islands". But it's a roadside stop, not a soaring summit or majestic fjord, that convinces me of this self-declared moniker.

Just a few paces away from the village of Flakstad on the island of Flakstadøya, I spy a beach where the water shifts from turquoise to glass-clear as it laps against basalt rock and sugar-white sand. It's a scene more Aegean than Arctic − until you see the ridge of craggy mountains floating above the fjord, the last snow clinging to their flanks. From late May to the end of July, Lofoten is bathed in constant daylight, and in this endless summer sun, the colours feel heightened. Standing on the sand, it's hard to imagine anywhere more idyllic.

Locals tell me that the 24-hour sun bathes these islands in a unique light and point to round-the-clock fishing and 02:00 tee times as quintessential summertime experiences. But kayaks crisscross the waters in every season, and hikers come year-round for the panoramic mountaintop views of silent fjords and romantic waterside villages that define the islands, chasing the midnight sun or the Northern Lights. At times, the only sounds around are the cries of the island's resident avians: sea eagles, puffins and razorbills. 

The Lofoten archipelago is made up of seven principal islands off the North West coast of Norway. The E10 highway runs for nearly 175km through the archipelago, threading the five largest, Austvågøya, Vestvågøya, Moskenesøya, Flakstadøya and Gimsøya, by a series of impressively engineered bridges and tunnels, allowing drivers to move between islands with ease.

Visitors here are nothing new. The islands were home to northern Norway's earliest Viking settlement, drawing traders from as far away as Iceland. For centuries, tens of thousands of sailors journeyed here each winter to fish for Arctic cod, a tradition still reflected in the red rorbuer (fishermen's cabins) that now host tourists instead of seafarers.

And yet, tourism was late to come to this far-flung corner of the world. It only started to grow significantly in the past 20 years, helped initially by improved road and ferry links, then accelerated as social media began showcasing Lofoten's stunning scenery to a global audience. Now Lofoten's beauty is no longer a secret, and what was once a seasonal outpost of survival and commerce has evolved into one of Norway's most popular destinations. In 2023, the islands welcomed around one million visitors, or roughly 40 times Lofoten's permanent population of 25,000.

But as European heatwaves drive travellers further north and new seasonal flights from Paris, Frankfurt and Zurich launched last year, tourism is only set to rise further. A weaker Norwegian krone is helping to seal the deal.

Lofoten residents Astrid Haugen and Frida Berg explain that they're proud to share their home and welcome the jobs (and the new bars and restaurants) brought about by tourism, but wonder whether infrastructure can keep up. They also worry whether this influx of visitors will affect the landscape and fragile ecosystem that make Lofoten so special.

I meet up with them on Unstad beach, at the north-western corner of Vestvågøy, one of the best places on the islands to catch the midnight sun, thanks to its unobstructed views across the bay. Even at 23:00, surfers cheer each another on from the waves. Families enjoy snacks on the rocks while children shriek in the shallows as they splash in the frigid, single-digit Arctic waters. Mountains hover on either side of us, framed by a sky a few shades paler than the sea.

"When I used to travel abroad and said I was from Lofoten, people looked blank," says Haugen, as we stroll the beach. "Now they've seen pictures online and can't believe this is my everyday view."

"That's part of the problem," adds Berg. "This is our home − not just a backdrop for a Facebook selfie. When people litter or block roads, it's so frustrating".

Many residents I speak with share this frustration. They're not just bothered by the number of visitors, but by their behaviour.

I see many examples of this during my week on Lofoten. RVs creep along narrow fjordside roads to snap a photo, oblivious to the traffic building behind them. At 20:00, the car park hike up the vertiginous Reinebringen mountain resembles a suburban shopping centre on Black Friday, jarring with the peaceful surroundings. Groups of eager tourists spill out, eager to tackle the 1,978 steps that separate them from the vertiginous panorama at the summit.

Some locals have had enough. In a recent radio interview, Flakstad mayor Einar Benjaminson warned of shifting sentiment: "Ten years ago, maybe 2% of our residents didn't want tourism. Now it's more like 25%."

As in many tourist hotspots, Lofoten residents are also frustrated that an increasing number of homes are being bought by wealthy outsiders. Some are purchased as seasonal getaways or turned into short-term accommodation, hollowing out villages in winter; in other areas whole settlements have been turned into sleek resorts. 

Nusfjord, on Lofoten's southern coast, illustrates this shift. The historic fishing village is postcard-perfect, with ed and ochre warehouses perched on a narrow isthmus facing the sea, appearing frozen in time on its 19th-Century foundations.

The permanent population? 22. The number of annual tourists? 90,000.

After the village's fishing industry migrated to more populated areas, Nusfjord's centre became a Unesco World Heritage site, combining tourist accommodation and "a living museum where you can touch, feel and breathe the history of coastal Norway," according to local historian Ingrid Larsen. It remains an utterly charming stop: the museum, set in a former cod liver factory, offers insights into the village's fishing legacy; the restored general store serves excellent cinnamon buns; and the boardwalk, backed by a rippled grey ridgeline, is undeniably scenic.

Erling Hansen, a tour guide, understands the locals' concern but is pragmatic: "Without tourism, there probably would be no village in Nusfjord anymore."

Later that day in Henningsvær − 80km and several peninsulas away from Nusfjord − the contrast is stark. Even at 22:00, the village hums with life as locals revel in the extended daylight. Teenagers swarm towards the floodlit football pitch, improbably perched on a rocky outcrop. Two neighbours paint their front doors − one white, one blue − gesturing mid-conversation with dripping brushes.

At the harbour, tools clank as fishermen check their nets. "The fish bite better at midnight," one says with a grin.

Tourism supports 19% of local jobs on the islands. Around-the-clock fishing trips offer visitors a taste of tradition − and locals a new income stream. The message is clear: guests are welcome, but as Hansen says, "We're not some Arctic Disneyworld".

Earlier this year, the Norwegian government gave councils in high-tourism areas the right to introduce a visitor tax. Lofoten plans to roll it out in 2026. The revenue will help fund overstretched infrastructure, from extra parking to trail signage urging hikers to stick to the path − in case the dizzying drop-offs weren't clear enough.

Mayor Benjaminson welcomes the budgetary relief. "We no longer need to choose between renovating a school or cleaning up after tourists," he says dryly.

It's part of a broader, gently persuasive strategy. Local tourism campaigns feature locals − including schoolchildren − asking visitors to drive responsibly, take their rubbish home and avoid disturbing local wildlife when hiking. Officials also hope to promote Lofoten year-round, easing the summer surge and preventing areas becoming ghost towns when the light fades.

Back at Unstad, the light softens to amber as I walk along the shore with Haugen and Berg. A lone surfer rides a gilded wave while multiple families are trying − and failing − to convince their children that constant daylight doesn't cancel bedtime.

"It's hard," says Berg. "We want people to love Lofoten − just not so much that it stops being Lofoten."

She has captured the dilemma. Tourism funds heritage projects that might otherwise vanish, but the endless days − and the crowds they bring − stretch local patience and infrastructure.

And still, Lofoten captivates. Peaks catch fire as the sun stretches over the sea, quietly inviting us to linger.

Amid this serene beauty are homes, schools and businesses. Locals are learning how to share the magic without losing it. They hope visitors will do more than admire the view − that they'll tread lightly, listen closely and help protect what attracted them in the first place.

https://www.bbc.com/travel/article/20250801-are-the-worlds-most-beaut iful-islands-in-dange