Based on the text, we can conclude that

Flooding, chaotic traffic, a lack of security, and a deficient public health service. These and other problems are routine for people living in the capital of São Paulo State. However, ___ residents are happier with the city today than they were nine years ago. Despite these problems, São Paulo has much to offer, such as great job and good chances of business, and an excellent range of leisure and service options.

                                                                      (Adapted from Maganews #53)

GLOSSARY

range – variedade