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Q2286507 Pedagogia
Quando as crianças, em especial as com alguma deficiência, entram na escola de ensino regular, sua vida passa a ser organizada por horários e tarefas, além da interação com novos amigos. Diante dessa realidade, cabe à escola:
I. Ajudar as crianças a resolverem seus conflitos em cada estágio do seu desenvolvimento, preparando-as para o próximo estágio.
II. Propiciar diálogos francos e afetivos que tranquilizem cada criança em conflito.
III. Utilizar diferentes linguagens (verbal, visual, sonora e tátil), que permitem a convivência entre todos e ampliam a possibilidade de aprender.
Quais estão corretas? 
Alternativas
Q2286506 Pedagogia
A Constituição Federal de 1988 garante aos alunos da Educação Especial o direito à educação no ensino regular, bem como o Atendimento Educacional Especializado (AEE). Sobre o tema, assinale a alternativa INCORRETA. 
Alternativas
Q2286505 Pedagogia
O ambiente da sala de aula da Educação Infantil tem várias características e sua organização é de suma importância como espaço educativo, pois é a primeira fase escolar da criança. Como organizar o espaço da sala de aula para que ele seja atrativo para a aprendizagem da criança? 
Alternativas
Q2286504 Inglês
In the comic below we see a dialogue between internal organs, where the pancreas is asked the following questions:

Imagem associada para resolução da questão


The last question is an example of a tag question. In which of the alternatives below the structure of the tag question is INCORRECT?
Alternativas
Q2286503 Inglês
According to José Carlos Libâneo (2013), the planning of the school year involves organizing and coordinating activities to achieve the goals that were previously established, as well as reviewing and adjusting them through the year. He says that planning serves many purposes related to school, teaching, and classroom management. Analyze the statements about the author’s take on these purposes and mark T, if true, or F, if false.

( ) The planning should explain the principles, guidelines, and procedures of teaching that ensure the articulation between the school's tasks and the criteria of the social context.
( ) It should be as detailed as possible, so the school can ensure teachers and students follow the plan exactly as described, no matter the circumstances.
( ) It should decide the objectives, contents and methods, based on the demands posed by social reality and individual conditions of the students.

The correct order of filling the parentheses, from top to bottom, is:
Alternativas
Q2286502 Inglês
Celso Vasconcellos (2011) writes about didactics in class planning and teacher formation. He says that for a student to actually learn something there are six key-elements. Which of the sentences below does NOT represent a key-element to learning?
Alternativas
Q2286501 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
In the excerpt from the text “every interaction matters” (l. 42-43), the use of “matters” is: 
Alternativas
Q2286500 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
The highlighted expression “gray areas” (l. 03) means that:
Alternativas
Q2286499 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Analyze the following statements about the text:

I. In “AI could provide a better experience” (l. 08), the word “better” is the superlative form of the irregular adjective “good”.
II. In “One of the world’s top 10 most stressful jobs” (l. 11), “most stressful” is a superlative structure and “most” is used because “stressful” is a long adjective.
III. In “It provides faster, more efficient service” (l. 21-22) there are two comparative structures. We add -er to the short adjective “fast”, and “more” to “efficient” because it is an irregular adjective.

Which ones are correct?
Alternativas
Q2286498 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Consider the following excerpt from the text “The foundation has been set to revolutionize customer service” (l. 45-46). Which of the alternatives below shows the sentence correctly rewritten in the interrogative form?
Alternativas
Q2286497 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
All excerpts from the text listed below have an -ing structure. Mark the INCORRECT justification for its use.
Alternativas
Q2286496 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
The word in bold “differently” (l. 25) is: 
Alternativas
Q2286495 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
What are the highlighted words “it” (l. 21), “those” (l. 24), and “which” (l. 31) referring to, respectively?
Alternativas
Q2286494 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Consider the verb tense in the sentence “AI has shown up everywhere in recent months” (l. 01-02). Which of the following is NOT a regular use of this verb tense?
Alternativas
Q2286493 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Which of the following questions is NOT answered by the text?
Alternativas
Q2286492 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Analyze the following statements about the text and mark T, if true, or F, if false. 

( ) Companies struggle to keep their customer service agents because the job is very stressful.
( ) Replacing agents constantly is costly for the companies and impacts the customer experience.
( ) AI will replace inefficient and stressed agents.
( ) AI will reduce the companies’ cost with agents in 45% per year.

The correct order of filling the parentheses, from top to bottom, is:
Alternativas
Q2286491 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
The text mentions a research conducted by HBR. The research says that if AI is applied to customer service, companies can spend more time and energy in other tasks that will be more valued by clients. Which of the following is NOT on the list of suggested tasks?
Alternativas
Q2286490 Inglês



(Available at: https://www.forbes.com/sites/blakemorgan/2023/08/16/what-impact-will-ai-have-on-customer-
service/ - text especially adapted for this test).


*Bot: a computer program that works automatically, especially one that searches for and finds information on the internet. (www.dictionary.cambridge.org 09/09/23).
Which of the following sentences best summarizes the text’s main idea?
Alternativas
Q2286349 História
– Para Hobsbawm (1995), “as origens da Segunda Guerra Mundial produziram uma literatura histórica incomparavelmente menor sobre suas causas do que as da Primeira Guerra, e por um motivo óbvio. Com as mais raras exceções, nenhum historiador sério jamais duvidou de que a Alemanha, Japão e (mais hesitante) a Itália foram os agressores. Os Estados arrastados à guerra contra os três, capitalistas ou socialistas, não queriam o conflito, e a maioria fez o que pôde para evitá-lo. Em termos mais simples, a pergunta sobre quem ou o que causou a Segunda Guerra Mundial pode ser respondida em duas palavras: Adolf Hitler”. Sobre o tema, enumere as ações da Alemanha citadas abaixo, que antecederam a eclosão da Segunda Guerra Mundial, em ordem cronológica.

( ) Anexação da Áustria ao Terceiro Reich (o "Anschluss").
( ) Retirou-se da Conferência de Desarmamento de Genebra e da Liga das Nações.
( ) Invasão dos Sudetos e posterior ocupação de toda a Tchecoslováquia.
( ) Pacto Germano-Soviético de não agressão.
( ) Recusa pública ao Tratado de Versalhes e remilitarização da Renânia.

A ordem correta de preenchimento dos parênteses, de cima para baixo, é: 
Alternativas
Q2286348 História
Sobre o Imperialismo na China, analise as assertivas abaixo:

I. A Primeira Guerra do Ópio (1839-1842) opôs os Impérios Britânico e Francês contra a dinastia Qing e foi finalizada na Convenção de Pequim, com concessões comerciais e territoriais às potências ocidentais.
II. A queima de milhares de caixas de ópio na província de Cantão, comercializado pelos britânicos, deu início à Segunda Guerra do Ópio (1856 a 1860).
III. O Tratado de Nanquim estabelecia a abertura de cinco portos chineses à Grã-Bretanha, imunidade e privilégios aos comerciantes ingleses na China e a entrega de Hong Kong ao controle britânico.
IV. Antes de finalizar o século XIX, a França se apropriou da Indochina, a Rússia avançou sobre a região da Manchúria, além de outras anexações realizadas no mesmo período pela Inglaterra e pela Alemanha.

Quais estão corretas?
Alternativas
Respostas
881: E
882: D
883: C
884: A
885: D
886: E
887: C
888: D
889: B
890: C
891: C
892: D
893: A
894: E
895: E
896: C
897: A
898: B
899: E
900: C