For over 35 years, Rush University Medical
Center in Chicago, in United States of America, has been
helping infant patients and their families through a
volunteer cuddler program.
When families are away from the hospital’s
neonatal intensive care unit (NICU), volunteers comfort
infants with cuddles. Families can’t be in the hospital all
the time, but the babies had needs after they left. The
staff understood these needs and volunteer cuddlers
helped. A lot of the volunteers are parents whose children
were in the NICU before. After undergoing extensive
training, they are using their experiences and skills to
provide other parents a sense of relief and security.
Studies show that interactions like holding,
rocking, singing, reading and talking to the infants reduce
stress and pain, and they improve their overall physical
health.
Cuddlers help babies. News in Levels. 11 Aug 2025. Adapted.
Why do some volunteers have a unique perspective in
supporting the infants and families?
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