Some of the author's hassles were
hassle = chateação, aborrecimento. Um dos aborrecimentos do autor era não ter o direito à cidadania.
a)
Not so much as entitled, the main character was unillegible for most of the benefits that regular citizens take for granted, hence the lamentations of what she could have had early in life.
O texto todo é uma descrição das consequencias do visa expirado e as limitações resultantes