for customer contact positions, the candidate’s educational ...
Internet: www.profitadvisors.com (adapted).
1turnstile – a narrow gate at the entrance of something, with metal bars that move in a circle so that only one person at a time can go through.
2squeegee – an object used for cleaning windows, consisting of a short handle with a rubber blade.
3jaywalking – a dangerous or illegal way of crossing a street at a place where cars do not usually stop.
4hubris – a very proud way of talking or behaving that offends people.
According to the text,
It is critical that the right kind of people (those who enjoy dealing with people) be hired for customer contact position.
e-
for customer care, the text suggests hiring people who have a pleasant attitude about them. no credentialism required