Soft...
We take software for granted, but it's obviously crucial to getting any work done on a computer. It's what makes computers and smartphones and tablets (and these days, for that matter, cars, televisions, and microwave ovens) actually do things. Without it, your computer or other device is simply a case with nice buttons and lights.
(https://archive.org/stream/smartcomputing-magazine-v24i3/S___2403#page/n43/mode/2up)
The author of the article starts with: “We take software for granted…". In this particular case, he means that people: