A graduate research project involving the university you work for and a key German partner (whose researchers are non-native English speakers) has stalled due to a series of misinterpreted emails. The German partner found the Brazilian emails too direct and 'unprofessional' (low-context communication style), while the Brazilian team viewed the German responses as 'excessively formal and slow.'
In this case, which strategic action best demonstrates the application of Communicative Competence in an English as a Lingua Franca (ELF) and Interculturality context to resolve the impasse and provide capacity building to the Brazilian team?