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Q2423362 Inglês

What is customer experience management?





(Available at: www.dynamics.microsoft.com/en-us/marketing/what-is-customer-experience-management-cxm/ – text specially adapted for this test).

Analyze the following statements about the article and mark T, if true, or F, if false.


( ) CXM and CRM are practically the same thing, except for the methods of analyzing customer behavior.
( ) CXM is capable of analyzing a high volume of data and then provide important information to help decision-making.
( ) Customers also benefit from companies using CXM because they have more satisfying experiences.


The correct order of filling the parentheses, from top to bottom, is:
Alternativas
Q2415254 Inglês
        Back in October 2011, Stanford professors launched three free online courses, open to the public. One by one, these courses went massive, with enrollments topping 100.000 students each. Soon the media was calling these courses MOOCs, short for massive open online courses.
         Since then, more than 1.200 universities around the world have launched free online courses. In addition to the larger global MOOC platforms, many national governments around the world have launched their own country-specific MOOC platforms, including India, Italy, Israel, Mexico and Thailand.
            After a decade of popularization, in 2021, over 220 million students had signed up for at least one course on one of these platforms, and 40 million did so in 2021 alone. MOOCs and MOOC platforms are still growing, even after the crazy “Year of the MOOC” prompted by the pandemic and travel restrictions.
            At Class Central, we try to catalog as many MOOCs as possible, and our listing currently includes more than 150.000 of them, from MOOC platforms and other online learning platforms. But due to limited resources, we cannot index every single one. If you’re looking for MOOCs from around the world, this list is our best attempt to catalog all different MOOC platforms that are out there.

Internet:<https://classcentral.coom>  (adapted)

Keeping in mind the ideas expressed above and the linguistic aspects of the text, judge the following item. 


It is correct to conclude from the text that the total number of students who signed up for the three free online courses offered by Stanford in 2011 was higher than 300.000.

Alternativas
Q2415253 Inglês
        Back in October 2011, Stanford professors launched three free online courses, open to the public. One by one, these courses went massive, with enrollments topping 100.000 students each. Soon the media was calling these courses MOOCs, short for massive open online courses.
         Since then, more than 1.200 universities around the world have launched free online courses. In addition to the larger global MOOC platforms, many national governments around the world have launched their own country-specific MOOC platforms, including India, Italy, Israel, Mexico and Thailand.
            After a decade of popularization, in 2021, over 220 million students had signed up for at least one course on one of these platforms, and 40 million did so in 2021 alone. MOOCs and MOOC platforms are still growing, even after the crazy “Year of the MOOC” prompted by the pandemic and travel restrictions.
            At Class Central, we try to catalog as many MOOCs as possible, and our listing currently includes more than 150.000 of them, from MOOC platforms and other online learning platforms. But due to limited resources, we cannot index every single one. If you’re looking for MOOCs from around the world, this list is our best attempt to catalog all different MOOC platforms that are out there.

Internet:<https://classcentral.coom>  (adapted)

Keeping in mind the ideas expressed above and the linguistic aspects of the text, judge the following item. 


The phrase “short for massive open online courses” (in the last sentence of the first paragraph) can be correctly replaced with which stands for massive open online courses.

Alternativas
Q2415251 Inglês
        Back in October 2011, Stanford professors launched three free online courses, open to the public. One by one, these courses went massive, with enrollments topping 100.000 students each. Soon the media was calling these courses MOOCs, short for massive open online courses.
         Since then, more than 1.200 universities around the world have launched free online courses. In addition to the larger global MOOC platforms, many national governments around the world have launched their own country-specific MOOC platforms, including India, Italy, Israel, Mexico and Thailand.
            After a decade of popularization, in 2021, over 220 million students had signed up for at least one course on one of these platforms, and 40 million did so in 2021 alone. MOOCs and MOOC platforms are still growing, even after the crazy “Year of the MOOC” prompted by the pandemic and travel restrictions.
            At Class Central, we try to catalog as many MOOCs as possible, and our listing currently includes more than 150.000 of them, from MOOC platforms and other online learning platforms. But due to limited resources, we cannot index every single one. If you’re looking for MOOCs from around the world, this list is our best attempt to catalog all different MOOC platforms that are out there.

Internet:<https://classcentral.coom>  (adapted)

Keeping in mind the ideas expressed above and the linguistic aspects of the text, judge the following item. 


The text can be described as an introduction to a definitive list of countries that offer MOOCs.

Alternativas
Q2415250 Inglês
        Back in October 2011, Stanford professors launched three free online courses, open to the public. One by one, these courses went massive, with enrollments topping 100.000 students each. Soon the media was calling these courses MOOCs, short for massive open online courses.
         Since then, more than 1.200 universities around the world have launched free online courses. In addition to the larger global MOOC platforms, many national governments around the world have launched their own country-specific MOOC platforms, including India, Italy, Israel, Mexico and Thailand.
            After a decade of popularization, in 2021, over 220 million students had signed up for at least one course on one of these platforms, and 40 million did so in 2021 alone. MOOCs and MOOC platforms are still growing, even after the crazy “Year of the MOOC” prompted by the pandemic and travel restrictions.
            At Class Central, we try to catalog as many MOOCs as possible, and our listing currently includes more than 150.000 of them, from MOOC platforms and other online learning platforms. But due to limited resources, we cannot index every single one. If you’re looking for MOOCs from around the world, this list is our best attempt to catalog all different MOOC platforms that are out there.

Internet:<https://classcentral.coom>  (adapted)

Keeping in mind the ideas expressed above and the linguistic aspects of the text, judge the following item. 


The verb “prompted” (in the second sentence of the third paragraph) conveys the same idea as restrained.

Alternativas
Q2407710 Inglês

Text CB1A7



      Whenever a global economic transformation takes place, a single city usually drives it forward. Ghent, in modern-day Belgium, was at the core of the burgeoning global wool trade in the 13th century. The first initial public offering took place in Amsterdam in 1602. London was the financial centre of the first wave of globalisation during the 19th century. Today the city is San Francisco.


      California’s commercial capital has no serious rival in generative artificial intelligence (AI), a breakthrough technology that has caused a bull market in American stocks and which, many economists hope, will power a global productivity surge. Almost all big AI start-up companies are based in the Bay Area, which comprises the city of San Francisco and Silicon Valley (largely based in Santa Clara county, to the south). OpenAI is there, of course; so are Anthropic, Databricks and Scale AI. Tech giants, including Meta and Microsoft, are also spending big on AI in San Francisco. According to Brookings Metro, a think tank, last year San Francisco accounted for close to a tenth of generative AI job postings in America, more than any other city of the country. New York, with four times as many residents, was second.



 Internet: <www.economist.com> (adapted).

Based on the ideas conveyed in text CB1A7, choose the correct option.
Alternativas
Q2407708 Inglês
Text CB4A1


      When parties to a private law dispute are based in different countries, or the facts and issues giving rise to the dispute cross national borders, questions of private international law arise. In which country’s courts should the parties litigate their dispute? Which country’s law should be applied to resolve it? How can the judgment be enforced in another country? Private international law is the body of domestic law that supplies the rules used to determine these questions.

      Problems of private international law are by no means a recent phenomenon. The conditions that give rise to problems of private international law date from at least the fourth century BC. The problems are, however, becoming more difficult and increasingly pervasive because modern technologies challenge the territorial premise on which the existing rules of private international law have been developed.

      In this respect, the advent of the Internet in the late 1980s has been a catalyst of socio-economic change that has posed significant challenges for private international law. More recent innovations, such as crypto-tokens and distributed ledgers, add novel and arguably intractable problems to these existing challenges.

      The British Law Commission has a project that particularly focuses on crypto-tokens, electronic bills of lading, and electronic bills of exchange. This is because these assets are prevalent in market practice, whilst also posing novel theoretical challenges to the methods by which issues of private international law have traditionally been resolved.


Internet: <lawcom.gov.uk> (adapted).
Based on the ideas conveyed in text CB4A1, choose the correct option.  
Alternativas
Q2407707 Inglês
Text CB4A1


      When parties to a private law dispute are based in different countries, or the facts and issues giving rise to the dispute cross national borders, questions of private international law arise. In which country’s courts should the parties litigate their dispute? Which country’s law should be applied to resolve it? How can the judgment be enforced in another country? Private international law is the body of domestic law that supplies the rules used to determine these questions.

      Problems of private international law are by no means a recent phenomenon. The conditions that give rise to problems of private international law date from at least the fourth century BC. The problems are, however, becoming more difficult and increasingly pervasive because modern technologies challenge the territorial premise on which the existing rules of private international law have been developed.

      In this respect, the advent of the Internet in the late 1980s has been a catalyst of socio-economic change that has posed significant challenges for private international law. More recent innovations, such as crypto-tokens and distributed ledgers, add novel and arguably intractable problems to these existing challenges.

      The British Law Commission has a project that particularly focuses on crypto-tokens, electronic bills of lading, and electronic bills of exchange. This is because these assets are prevalent in market practice, whilst also posing novel theoretical challenges to the methods by which issues of private international law have traditionally been resolved.


Internet: <lawcom.gov.uk> (adapted).
According to text CB4A1, the factor that most significantly contributes to the increasing difficulty of resolving disputes related to private international law is
Alternativas
Q2402996 Inglês
Which sentence is grammatically incorrect?
Alternativas
Q2402995 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

Which of the following sentences correctly compares two objects using the comparative form?
Alternativas
Q2402994 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

Which verb tense was used in the second clause of the sentence "The pandemic increased the level of uncertainty as nobody actually knows what will happen next."?
Alternativas
Q2402993 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

In the sentence "This may lead to fewer private tutoring jobs available for ESL teachers," what part of speech is the word "This"
Alternativas
Q2402992 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

In the text, what part of speech is the word "ESL" in the phrase "a massive reduction in ESL teachers"? 
Alternativas
Q2402991 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

Read the sentence and check the correct alternative:

“The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted”.

The clause in bold in the sentence is not
Alternativas
Q2402990 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

What is the initial consonant sound in the word "shaken"? 
Alternativas
Q2402989 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

Which option correctly identifies the stressed vowel sound in the word "uncertainty"?
Alternativas
Q2402988 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

What does the text does not mention as a potential consequence of post-pandemic recession for ESL teachers?
Alternativas
Q2402987 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

What impact has the pandemic had on the availability of ESL teachers in the USA?
Alternativas
Q2402986 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

What is one of the challenges mentioned in the text regarding ESL learning in Western countries post-pandemic?
Alternativas
Q2402985 Inglês
Text


ESL Teaching and Post-Pandemic: What Changed?


Altiné Moumouni


        The pandemic that started in 2019 has shaken the world, and it has transformed the way we interact, the way we work, and even made us appreciate the simplest things we took for granted.
                1. Pandemic creates shortage of qualified ESL teachers
             Currently, there are still fewer ESL teachers willing to travel abroad and teach ESL. At the same, countries like the USA experience a massive reduction in ESL teachers. About 44% of public schools in the USA declare they need at least one teacher, and 61%, particularly of these vacancies, are due to the COVID-19 pandemic, including 51% resignations and 21% retirements (Source: Usnews.com).
                2. Pandemic increases uncertainty among ESL teachers
             The pandemic increased the level of uncertainty as nobody actually knows what will happen next. The best way to prepare is to invest in yourself and become a better teacher.
              3. Parents may experience income reduction
            Most countries, including the USA, will experience postpandemic recession, reducing households’ discretionary spending for education. This may lead to fewer private tutoring jobs available for ESL teachers. In addition, some ESL students may need to drop out of school to support their families.
              4. ESL teachers less sure about teaching as a career
         A study from the Brookings Institution found that, during the pandemic, teachers have become less confident about their career choices. The researchers found that many teachers considered leaving or retiring during the 2020-2021 academic year.   
             5. Pandemic increases role of technology in ESL learning
            One of the biggest issues is the increased role of technology in ESL learning. In most western countries, including the UK, Canada, and the United States, many ESL students have at least some access to electronic devices and internet. 


(Adapted from https://www.tefl.net/elt/articles/home-abroad/esl-teaching-post-pandemic/)

According to the information, why are 61% of ESL teacher vacancies in the USA attributed to the COVID-19 pandemic?
Alternativas
Respostas
9341: A
9342: C
9343: C
9344: E
9345: E
9346: C
9347: A
9348: B
9349: A
9350: B
9351: C
9352: A
9353: D
9354: D
9355: C
9356: B
9357: A
9358: C
9359: B
9360: A