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Information Systems (IS) is concerned with the information that computer systems can provide to aid a company, non-profit or governmental organization in defining and achieving its goals. It is also concerned with the processes that an enterprise can implement and improve using information technology. IS professionals must understand both technical and organizational factors , 5 and must be able to help an organization determine how information and technology-enabled business processes can provide a foundation for superior organizational performance. They serve as a bridge between the technical and management communities within an organization. What information does the enterprise need? How is that information generated? Is it delivered to the people who need it? Is it presented to them in ways that permit them to use it readily? 10 Is the organization structured to be able to use technology effectively? Are the business processes of the organization well designed? Do they use the opportunities created by information technology fully? Does the organization use the communication and collaboration capabilities of information technologies appropriately? Is the organization capable of adapting quickly enough to changing external circumstances? These are the important issues that businesses rely on IS people to 15 address. A majority of IS programs are located in business schools; however, they may have different names such as management information systems, computer information systems, or business information systems. All IS degrees combine business and computing topics, but the emphasis between technical and organizational issues varies among programs. For example, 20 programs differ substantially in the amount of programming required. Traditionally, many graduates of IS programs have functioned in roles that are similar to the roles for which IT programs explicitly prepare their students. Information systems graduates continue to fill these roles, but the new programs in information technology offer an alternative path to these positions. INFORMATION Systems. Disponível em: . Acesso em: 03 jan. 2011.
By Rachel Ehrenberg Science News, Web edition: Monday, February 21st, 2011
WASHINGTON — Getting blood or other perishable supplies to an area that’s been struck by an earthquake or hurricane isn’t as simple as asking what brown can do for you. But a new model quickly determines the best routes and means for delivering humanitarian aid, even in situations where bridges are out or airport tarmacs are clogged with planes.
The research, presented February 18 at the annual meeting of the American Association for the Advancement of Science, could help get supplies to areas which have experienced natural disasters or help prepare for efficient distribution of vaccines when the flu hits.
Efficient supply chains have long been a goal of manufacturers, but transport in fragile networks — where supply, demand and delivery routes may be in extremely rapid flux — requires a different approach, said Anna Nagurney of the University of Massachusetts Amherst, who presented the new work. Rather than considering the shortest path from one place to another to maximize profit, her system aims for the cleanest path at minimum cost, while capturing factors such as the perishability of the product and the uncertainty of supply routes. ‘You don’t know where demand is, so it’s tricky,’ said Nagurney. ‘It’s a multicriteria decision-making problem.’
By calculating the total cost associated with each link in a network, accounting for congestion and incorporating penalties for time and products that are lost, the computer model calculates the best supply chain in situations where standard routes may be disrupted.
‘Mathematical tools are essential to develop formal means to predict, and to respond to, such critical perturbations,’ said Iain Couzin of Princeton University, who uses similar computational tools to study collective animal behavior. ‘This is particularly important where response must be rapid and effective, such as during disaster scenarios … or during epidemics or breaches of national security.
’ The work can be applied to immediate, pressing situations, such as getting blood, food or medication to a disaster site, or to longer-term problems such as determining the best locations for manufacturing flu vaccines. . Retrieved April 7th, 2011.
'CityVille' now bigger on Facebook than 'FarmVille'
(Mashable) -- Facebook game developer Zynga has proved once
again that it knows exactly what it needs to do to keep millions of
Facebook users happy and occupied.
In less than a month, its latest game "CityVille"___ ______
(become) the most popular application on Facebook, surpassing
Zynga's previous hit "FarmVille" in all areas.
According to AppData, "CityVille" now has 16.8 million daily
active users, compared to "FarmVille's" 16.4 million. Looking at
monthly active users, "CityVille" is also ahead with 61.7 million
users, while "FarmVille" trails behind with 56.8 million users.
Zynga's "FrontierVille" and "Texas HoldEm Poker" also round out
the top five: put those four apps together (we'll disregard the fact
that many of those users overlap for a second) and you have a
very impressive number: 184 million active users across four
games.
The only non-Zynga app in the top five list is "Phrases," _____ at
one point threatened to take the top place, but is now
overshadowed by both "CityVille" and "FarmVille."
"CityVille's" future success wasn't hard to predict after an
amazingly good start at the beginning of December, but it's still
impressive to see Zynga amassing tens of millions of users in a
matter of days, proving that all that venture capital that went into
the company isn't there by accident.
Fonte :cnn.com
4 complexity of the problem is intrinsically linked with overarching societal issues, such as poverty reduction, economic development and population growth
7 After a decade of work on integrating Earth- and satellite-based observing networks, thereby establishing new observation methods that have made a tremendous impact on
10 the way climate change and physical oceanic variability is measured, scientists are once again exploring uncharted waters and looking to set a new course for the future at the
13 OceanObs'09 Conference in Venice, Italy on September 21-25. Ten years ago — at the first conference for a comprehensive ocean observing system — scientists envisioned measuring
16 satellite altimetry of sea-surface height with tide gauges and buoy measurements in order to forecast ocean currents. They brainstormed methods for monitoring changes in temperature
19 and salinity in the Southern Ocean and the South Atlantic which had never been systematically monitored. They also drew up a plan for implementing a global array of temperature
22 and salinity floats that would profile the water column down to a depth of 2,000 meters in real time. The initiatives launched at that conference a decade ago have since provided data that
25 fed the International Panel on Climate Change (IPCC) assessments of human influence on climate change, improved seasonal forecasts crucial for agriculture, hydropower, and
28 storm prediction and provided information invaluable to the lives and safety of mariners. Internet: (adapted).
4 level rise, increased temperatures), both current and predicted, will intersect with society and economies and the potentially significant environmental and human impacts that will result.
7 Of emerging interest are the potential impacts of climate change on the enjoyment of human rights and wellbeing. Weather and environmental degradation have, as one of
10 multiple stressors, threatened lives and livelihoods throughout history, but what makes this interaction more relevant today is the growing evidence that greenhouse gases (GHG) emissions
13 have contributed and will continue to contribute to long-term or permanent changes to our ecosystems and landscapes and will increase the frequency and severity of extreme events. This
16 amplifies existing social risks and vulnerabilities and will therefore increase the pressures faced by many disadvantaged individuals and populations in Canada and abroad.
19 On January 15 2009, the United Nations High Commissioner for Human Rights (UNHCHR) released a study on climate change and human rights in response to UN
22 Resolution 7/23 in which signatories expressed concern “that climate change poses an immediate and far-reaching threat to people and communities around the world and has implications
25 for the full enjoyment of human rights.” Internet: (adapted)
Answer question according to TEXT 1 below, adapted from http://news.bbc.co.uk/2/hi/americas/8606466.stm (accessed on April 7th, 2010) .
TEXT 1
At least 200 people have died in the Brazilian state of Rio de Janeiro after another storm. This is arguably the worst torrential rain for decades, causing flooding and landslides. Our website readers in Rio de Janeiro have been sharing their experiences.
Comment 1 - I’ve never seen such chaos. We weren’t prepared for this, even though we were warned that a big storm was about to come. Newspapers are saying that the reason for the catastrophe is the garbage. Well it may have been. We need to teach recycling at schools and community groups, otherwise we will have more disasters like this. (Lia, Niterói)
Comment 2 - Today I witnessed Rio de Janeiro on the brink of collapse. I ventured out around midday, just as the electric power blacked out in my neighbourhood. Three hours later, looking out of my office window, the city still reminded me of a war zone. “What´ve we done to deserve this?”, I thought. It’s night time now and I haven’t been able to return home. I might do so tomorrow. (José, Rio)
Comment 3 - Worldwide, we are seeing more and more
climate instability. The deserts of central Asia are growing,
while areas of the US (and now Rio) are drenched. The lakes
in Minnesota have never thawed this early, at any time in the
recorded record. The icecaps will be history, and islands
around the world are disappearing under the surf. The oceans
are warming, the coral reefs are dying. How much more
evidence do we need of global warming? (João, Brasília)
Internet: <coursel .winona.edu> (adapted).
Judge the following item, according to the text.
The word“which” (L.5) refers to the best method.
We have to do something about pollution. _____ hurts all of _____.
To understand your parents` love you must raise children _____.
_____ knows a lot of stories and the boy loves to listen to _____.
lacunas.
All of the following language features are found in the fragment and could be highlighted by the teacher to help students grasp the form and meaning of this passage, but for
CAUTION
PROPERHANDLINGOFTHE FINECARTRIDGES
Handle the FINE Cartridges of this product properly, observing
the cautions noted below. Improper handling causes
malfunction or other problems in the product, as well as
damage to the FINE Cartridges.
Note:
1) When you install the FINE cartridges in the product, insert
the FINE Cartridges into the FINE Cartridge Holder
carefully not to knock them against the sides of the holder.
Also be sure to install them in a well-lit environment.
For details, refer to your setup sheet.
2) Do not attempt to disassemble or modify the FINE
cartridges.
3) Do not handle the FINE Cartridges roughly such as
applying them excessive pressure or dropping them.
4) Do not rinse or wipe the FINE Cartridges.
5) Once you have installed the FINE Cartridges, do not
remove them unnecessarily.
(Taken from Canon Inc. 2008 - Printed in Vietnam)
For your protection, please read these safety
instructions completely before operating the appliance, and
keep this manual for future reference.
Carefully observe all warnings, precautions and
instructions on the appliance, or the one described in the
operating instructions and adhere to them.
POWER SOURCES - This set should be operated
only from the type of power source indicated on the marking
label. If you are not sure of the type of electrical power supplied
to your home, consult your dealer or local power company. For
those sets designed to operate from battery power, or other
sources, refer to the operating instructions.
OBJECTAND LIQUID ENTRY - Never push objects
of any kind into the set through openings as they may touch
dangerous voltage points or short out parts that could result in
a fire or electric shock. Never spill liquid of any kind on the set.
ATTACHMENTS - Do not use attachments not
recommended by the manufacturer, as they may cause
hazards.
CLEANING - Unplug the set from the wall outlet
before cleaning or polishing it. Do not use liquid cleaners or
aerosol cleaners. Use a cloth lightly dampened with water for
cleaning the exterior of the set.
OVERLOADING - Do not overload wall outlets,
extension cords or convenience receptacles beyond their
capacity, since this can result in fire or electric shock.
ACCESSORIES - Do not place the set on an
unstable cart, stand, tripod, bracket, or table. The set may
fall, causing serious injury to a child or an adult, and serious
damage to the set. Use only a cart stand tripod, bracket, or
table recommended by the manufacturer.
WATER AND MOISTURE - Do not use power-line
operated sets near water - for example, near a bathtub,
washbowl, kitchen sink, or laundry tub, in a wet basement, or
near a swimming pool, etc.
SERVICING - Do not attempt to service the set
yourself as opening or removing covers may expose you to
dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
SAFETY CHECK - Upon completion of any service
or repairs to the set, as the service technician to perform
routine safety checks (as specified by the manufacturer) to
determine that the set is in safe operating condition.
(Adapted from SONY manual - Sony Corporation - 2000 - Printed in Japan).
with enormous energy requirements. The growing consumer
base coupled with rapid industrial development has infused the
overall energy demand and encouraged natural gas
consumption in the country. The volatile international crude oil
prices as well as the cheaper and environment-friendly nature of
natural gas have further boosted the use of natural gas
throughout the country. This has resulted in enormous demand
for gas flow measurement and supervision devices in the
country which is all set to uplift the sales and deployment of gas
meters.
According to our latest research report "Brazil Gas Meter
Market Forecast to 2013", Brazil gas meter industry is being
increasingly benefitted by surging piped natural gas
consumption in the residential, commercial, industrial and
automobile sectors. The natural gas distribution network
reached around 18,400 Km in 2009. In order to strictly supervise
the gas flow measurement and to accurately measure its
quantity, the utilities are rapidly deploying gas meter devices in
their transportation network. These utilities are not only installing
conventional gas meters, but also rapidly opting advanced
metering devices such as AMR and AMI to ensure accurate and
immediate information on gas consumption. This adoption has
enabled utilities to automate their gas distribution networks and
upgrade safety standards in their routine operations.

In the sentence “It´s hard to get mad at someone who returns things so promptly” the relative pronoun “who” is being used to define the subject of a relative clause. Look at the sentences below and select the ones in which the underlined relative pronoun is used correctly.
I. The girl in pink is the one that I told you about.
II. Peter went to the restaurant which I eat.
III. The woman whose we met at the mall is a teacher.
IV. Do you know the Japanese guy with whom I travelled?






